Roadmap Lesson 5 Train All Staff

Welcome to Lesson 5 titled Train All Staff. In previous lesson we discussed in detail the requirement to train your leadership team, and we emphasized that leaders would be expected to lead. In this lesson we extend the need to engage your staff to include everyone, but maybe not to the same level of detail. A high level of participation in improvement activities is a prime characteristic of Lean, and exposure to what it’s all about is a good place to start for staff members.