Welcome to Lesson 7, creating Department or Unit Master Plans. What we’ll discuss and appreciate in this lesson is that a hospital has many Value Streams, and that we have just scratched the surface back at Step 2 on the roadmap. We now need to drill deeper, and extend the experience and enthusiasm that we created on our first pilot process improvement projects to the many other opportunities in our OR. We’ve stated more than once that Lean requires the engagement of everyone, and having a solid master plan at the department level is the way to further promote that effort.
